Effective Date: 24th April 2024
Thank you for visiting and shopping at Kesar Dry Fruits and Spices. Following are the terms and conditions that constitute our Shipping and Delivery Policy.
Shipping Policy
1. Shipment Processing Times
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can occasionally occur.
3. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
4. Customs, Duties and Taxes
Kesar Dry Fruits and Spices is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. Damages
Kesar Dry Fruits and Spices is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Delivery Policy
1. Local Delivery
Local delivery is available for orders from Kesar Dry Fruits and Spices. There are no delivery charges for local delivery orders over a certain amount. We will contact you via email or telephone to confirm your order and arrange a delivery time.
2. International Shipping Policy
We currently do not ship outside India.
3. Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
Contact Us
If you have any questions about this Shipping and Delivery Policy, please contact us:
Email: care@kesarshop.com
Address: Kesar Dry Fruits and Spices, Old No. 189, 1, Venkatachalam St, Balaji Nagar, Royapettah, Chennai – 600014
This Shipping and Delivery Policy can change. It is your obligation to check regularly for changes. We reserve the right, at our sole discretion, to modify or replace these terms at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
This policy was last modified on 24th April 2024.
It is recommended that this document be customized to fit the legal and operational specifics of your business, and reviewed by a legal professional to ensure compliance with local laws and industry standards.